Client space

Welcome! Whether you’re new to the UK, new to Kingston, or a returning client, we’re here to help.

How can I get support?

• I’m new to the UK.

  • Make a claim for asylum as soon as you realise you’re unable to return to your home country. More information on how to claim asylum is available on the Migrant Help website.

  • Seek legal advice as soon as possible, even if you have a valid visa to be in the UK.

  • Find out what local services and support are available to you using our national directory.

  • This helpful guide for migrants is about how to navigate life in the UK once you arrive.

  I’m new to Kingston and I need help with welfare (housing, money, proof of address)

  • If you’re studying, working or living in the Kingston borough, you can access RAKs support services for free.

  • You’ll need to register with RAK first, which you can do by coming to our office.

  • Contact the office for details on how to get here.  

  • Please bring with you your:

  • Letter from the Home Office

  • eVisa access or photo of it (or your BRP card if you don’t have an eVisa)

  I need legal advice or a solicitor.  

  We’re not currently offering legal advice at RAK. See here for alternative organisations who may be able to offer legal support.

I need help with something else.

• There are many things that we can help you with, including:

  • o  English classes, from beginner to conversational

    o  Support for your mental health

    o  Getting paid or voluntary work

    o  Support for your children

• You can find more about the different support we offer by clicking here.