Get help
If you’re seeking support for yourself or your family, please head to the Client Space for more information about what to do when you arrive.
Please note:
We help people who hold refugee status or are in the asylum system. We can’t help with other Visa enquiries or about citizenship.
The Citizens Advice Bureau or Migrant Advocacy may be able to help if you’re not a refugee or asylum seeker.
Our services are for people in the Kingston borough. If you don’t live, work, or study here you wont be eligible to access the services that we offer, but there may be an organisation near you who can help.
If you are an organisation making a referral, please use this form.
Contact us
Our services are appointment only – you’ll need to call or email the office in order to book an appointment. You’ll also need to have registered with us.
Call us: 020 8547 0115
Email us: admin@refugeeactionkingston.org.uk
RAK operating hours
Monday: 9:30am-3:00pm (appointment only)
Tuesday: 9:30am-3:00pm (appointment only)
Wednesday: 10:00am-2:30pm (drop-in)
Thursday: 9.30am-3:00pm (appointment only)
Friday: closed
*Location available on registration.
For help outside of hours:
If it’s an emergency you should telephone the emergency services on 999 or visit your local hospital.
If you have a housing emergency or issue, you should contact the Kingston Council housing department as soon as possible on 020 8547 5000.
If you find yourself homeless, KCAH may be able to help you with a temporary solution. They run a drop-in service Monday-Friday between 10am-1pm at St Peter’s Church Hall, London Road, KT2 6QL.